Frequently Asked Questions

Everything you need to know about your Glowny experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, usually arriving within 7-14 business days.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Please note that sale items are final sale and cannot be returned.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for buy-now-pay-later options.

Are your materials sustainably sourced?

Glowny is committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we are working toward 100% by 2025.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.